wpsnoop: fix WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) plugin conflicts, errors & issues

When the plugin WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.

Discover which shortcodes wp-options PHP functions database tables and files are created by WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC), plus learn which plugins and/or themes could be in conflict with WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC).

Troubleshooting theme and plugin conflicts is easier when you know what WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)

Database Issues

4
ShortCode Issues

1
Function Issues

40
File System Issues

0
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What does WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) version 1.7.0 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) to perform differently in your installation, previous versions before 1.7.0 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 1.7.0 of WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Summary of WordPress plugin analysis: WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)

Plugin Slug: wsdesk Internal ID: 91993 Addon Type: Plugin Version: 1.7.0 Price: Free Source: WordPress.org Files: 114 (2.27MB) Short Codes: [ / ] 1 Database Tables: 4 Function Count: 40 Code Review: Search Provit
Do you need help with WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)? Get professional plugin support here in no time at all

Which new files does WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) add to WordPress?

This section will populate with a table showing an icon, size and filepath.

Type & Path Size Conflicts
wp-content/plugins/wsdesk/ 2.27MB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/ 1.50MB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/ 491.75kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/boot.css 911.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/bootstrap.css 222.30kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_agents.css 2.36kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_email.css 702.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_import.css 572.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_reports.css 987.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_settings.css 1.83kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_support.css 7.60kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/crm_tickets.css 24.35kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/dialog.css 2.29kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/new-style.css 8.08kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/select2.css 17.22kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/welcome/ 202.62kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/welcome/bootstrap.min.css 142.38kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/welcome/material-bootstrap-wizard.css 49.15kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/css/welcome/setup.css 11.08kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/fonts/ 82.94kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/fonts/glyphicons-halflings-regular.eot 19.86kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/fonts/glyphicons-halflings-regular.ttf 40.31kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/fonts/glyphicons-halflings-regular.woff 22.77kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/ 205.58kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/csv.png 9.41kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/doc.png 9.58kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/docx.png 9.47kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/load.gif 84.96kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/message_icon.png 2.14kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/pdf.png 5.76kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/txt.png 6.61kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/unknown_type.png 27.17kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/wsdesk.png 20.86kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/xlsx.png 10.34kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/xml.png 2.18kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/img/zip.png 17.09kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/ 758.16kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/bootstrap.js 68.09kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_agents.js 17.44kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_email.js 15.26kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_import.js 10.60kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_reports.js 218.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_settings.js 52.62kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_support.js 10.01kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/crm_tickets.js 54.00kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/dialog.js 44.85kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/DragDrop.js 2.86kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/fieldChooser.js 15.83kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/morris.js 34.66kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/raphael.js 103.34kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/responsive-tab.js 2.06kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/select2.js 158.04kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/ 164.51kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/bootstrap.min.js 35.95kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/jquery-2.2.4.min.js 83.57kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/jquery.bootstrap.js 17.12kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/jquery.validate.min.js 20.60kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/welcome/material-bootstrap-wizard.js 7.26kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/assets/js/wsdesk-cookie.js 3.77kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/ 147.90kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/languages/ 147.90kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/languages/wsdesk-de_DE.mo 25.29kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/languages/wsdesk-de_DE.po 44.17kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/languages/wsdesk-fr_FR.mo 29.63kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/i18n/languages/wsdesk-fr_FR.po 48.82kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/ 394.25kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-ajax-functions.php 249.88kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-cron-setup.php 25.57kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-email-oauth.php 3.78kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-import-tickets.php 11.71kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-init-handler.php 26.30kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-install-functions.php 8.38kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-js-translation.php 13.49kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-public-functions.php 31.39kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/class-crm-settings-handler.php 1.10kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/IncomingMail.php 1.61kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/includes/Mailbox.php 21.03kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/index.php 26.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/readme.txt 25.15kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/vendor/ 26.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/vendor/index.php 26.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/ 206.74kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/agents/ 19.46kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/agents/crm_agents_add.php 5.48kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/agents/crm_agents_main.php 1.67kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/agents/crm_agents_manage.php 12.32kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_agents_view.php 154.00B No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_email_view.php 3.12kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_import_view.php 1.84kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_reports_view.php 13.73kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_settings_view.php 5.15kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/crm_tickets_view.php 3.46kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/email/ 21.84kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/email/crm_email_support.php 8.05kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/email/crm_filter_block_setup.php 4.64kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/email/crm_imap_setup.php 5.37kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/email/crm_oauth_setup.php 3.78kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/import/ 5.39kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/import/crm_zendesk_import.php 5.39kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/ 47.27kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_appearance.php 4.83kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_fields.php 8.91kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_general.php 14.88kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_labels.php 5.19kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_premium.php 8.40kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/settings/crm_settings_tags.php 5.07kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/support/ 10.18kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/support/crm_support_new.php 9.17kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/support/crm_support_page.php 1.01kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/tickets/ 43.42kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/tickets/crm_tickets_all.php 43.42kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/welcome/ 31.71kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/views/welcome/welcome.php 31.71kB No known conflicts with other themes or plugins.
wp-content/plugins/wsdesk/wsdesk.php 8.69kB No known conflicts with other themes or plugins.

Which new shortcodes does WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) add to WordPress?

ShortCode   Known Plugin or Theme conflicts
[wsdesk_support] The wsdesk_support shortcode has potential conflict with at least 1 other plugin or theme.

Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.

Which new database tables are created by the WordPress plugin WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)?

Which new options are added to the wp-options table by WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)?

Option Name   Known Conflicts
wsdesk_pack Potential conflict with 1 plugin or theme
wsdesk_version_ Potential conflict with 1 plugin or theme

During use WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

What new PHP functions does WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) declare when it is active?

Function   Conflicts Common Errors
eh_crm_debug_error_log 1 conflict Fatal error: Cannot redeclare eh_crm_debug_error_log()
eh_crm_delete_settings 1 conflict Fatal error: Cannot redeclare eh_crm_delete_settings()
eh_crm_delete_settingsmeta 1 conflict Fatal error: Cannot redeclare eh_crm_delete_settingsmeta()
eh_crm_delete_ticket 1 conflict Fatal error: Cannot redeclare eh_crm_delete_ticket()
eh_crm_delete_ticketmeta 1 conflict Fatal error: Cannot redeclare eh_crm_delete_ticketmeta()
eh_crm_generate_bar_values 1 conflict Fatal error: Cannot redeclare eh_crm_generate_bar_values()
eh_crm_generate_donut_values 1 conflict Fatal error: Cannot redeclare eh_crm_generate_donut_values()
eh_crm_generate_donut_values_tags 1 conflict Fatal error: Cannot redeclare eh_crm_generate_donut_values_tags()
eh_crm_generate_line_values 1 conflict Fatal error: Cannot redeclare eh_crm_generate_line_values()
eh_crm_get_all_tickets 1 conflict Fatal error: Cannot redeclare eh_crm_get_all_tickets()
eh_crm_get_formatted_date 1 conflict Fatal error: Cannot redeclare eh_crm_get_formatted_date()
eh_crm_get_poweredby_scripts 1 conflict Fatal error: Cannot redeclare eh_crm_get_poweredby_scripts()
eh_crm_get_settings 1 conflict Fatal error: Cannot redeclare eh_crm_get_settings()
eh_crm_get_settingsmeta 1 conflict Fatal error: Cannot redeclare eh_crm_get_settingsmeta()
eh_crm_get_ticket 1 conflict Fatal error: Cannot redeclare eh_crm_get_ticket()
eh_crm_get_ticket_search 1 conflict Fatal error: Cannot redeclare eh_crm_get_ticket_search()
eh_crm_get_ticket_value_count 1 conflict Fatal error: Cannot redeclare eh_crm_get_ticket_value_count()
eh_crm_get_ticketmeta 1 conflict Fatal error: Cannot redeclare eh_crm_get_ticketmeta()
eh_crm_get_ticketmeta_value_count 1 conflict Fatal error: Cannot redeclare eh_crm_get_ticketmeta_value_count()
eh_crm_insert_settings 1 conflict Fatal error: Cannot redeclare eh_crm_insert_settings()
eh_crm_insert_settingsmeta 1 conflict Fatal error: Cannot redeclare eh_crm_insert_settingsmeta()
eh_crm_insert_ticket 1 conflict Fatal error: Cannot redeclare eh_crm_insert_ticket()
eh_crm_insert_ticketmeta 1 conflict Fatal error: Cannot redeclare eh_crm_insert_ticketmeta()
eh_crm_install 1 conflict Fatal error: Cannot redeclare eh_crm_install()
eh_crm_js_translation_obj 1 conflict Fatal error: Cannot redeclare eh_crm_js_translation_obj()
eh_crm_run 1 conflict Fatal error: Cannot redeclare eh_crm_run()
eh_crm_update_function 1 conflict Fatal error: Cannot redeclare eh_crm_update_function()
eh_crm_update_settings 1 conflict Fatal error: Cannot redeclare eh_crm_update_settings()
eh_crm_update_settingsmeta 1 conflict Fatal error: Cannot redeclare eh_crm_update_settingsmeta()
eh_crm_update_ticket 1 conflict Fatal error: Cannot redeclare eh_crm_update_ticket()
eh_crm_update_ticketmeta 1 conflict Fatal error: Cannot redeclare eh_crm_update_ticketmeta()
eh_crm_validate_email_block 1 conflict Fatal error: Cannot redeclare eh_crm_validate_email_block()
eh_crm_write_log 1 conflict Fatal error: Cannot redeclare eh_crm_write_log()
eh_random_slug_generate 1 conflict Fatal error: Cannot redeclare eh_random_slug_generate()
wsdesk_action_link 1 conflict Fatal error: Cannot redeclare wsdesk_action_link()
wsdesk_deactivate_work 1 conflict Fatal error: Cannot redeclare wsdesk_deactivate_work()
wsdesk_lang_loader 1 conflict Fatal error: Cannot redeclare wsdesk_lang_loader()
wsdesk_plugin_row_meta 1 conflict Fatal error: Cannot redeclare wsdesk_plugin_row_meta()
wsdesk_welcome 1 conflict Fatal error: Cannot redeclare wsdesk_welcome()
wsdesk_wizard_includes 1 conflict Fatal error: Cannot redeclare wsdesk_wizard_includes()

Using WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.

How to install WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install wsdesk

How to activate WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the command line with WP-CLI

To immediately activate WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) after WP-CLI downloads the latest version you can use the following command:

wp plugin install wsdesk --activate

How to reinstall WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the command line with WP-CLI

To force a reinstallation of WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install wsdesk --force

How to update WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) to the latest version from the command line with WP-CLI

wp plugin update wsdesk

How to delete WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the command line with WP-CLI

wp plugin delete wsdesk

Where can you download earlier versions of WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC) from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC)

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with WSDesk - Wordpress HelpDesk & Support Ticket System (BASIC). Different versions of WordPress could implement the features of this plugin in slightly different ways as well.