wpsnoop: fix IDB Support Tickets plugin conflicts, errors & issues
When the plugin IDB Support Tickets conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.
Discover which shortcodes wp-options PHP functions database tables and files are created by IDB Support Tickets, plus learn which plugins and/or themes could be in conflict with IDB Support Tickets.
Troubleshooting theme and plugin conflicts is easier when you know what IDB Support Tickets leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.
Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for IDB Support Tickets
Get professional support for IDB Support Tickets here
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What does IDB Support Tickets version 4.9.49 add to WordPress? Answers Here.
This is an automatically generated report - it is possible for IDB Support Tickets to perform differently in your installation, previous versions before 4.9.49 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 4.9.49 of IDB Support Tickets behaves when installed and removed on a clean installation of WordPress.
We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for IDB Support Tickets by clicking here.
Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.
Summary of WordPress plugin analysis: IDB Support Tickets
Plugin Slug: wpsc-support-tickets
Internal ID: 91619
Addon Type: Plugin
Version: 4.9.49
Price:
Free
Source: WordPress.org
Files: 136 (1.71MB)
Short Codes: [ / ] 4
Database Tables: 4
Function Count: 30
Code Review: Search Provit
Which new files does IDB Support Tickets add to WordPress?
This section will populate with a table showing an icon, size and filepath.
The plugin IDB Support Tickets added 136 new files when it was installed with WP-CLI in our WordPress test environment.
| Type & Path | Size | Conflicts |
|---|---|---|
| wp-content/uploads/ | The wp-content/uploads/ directory has potential conflicts with at least 1495 other plugins or themes. | |
| wp-content/plugins/wpsc-support-tickets/ | 1.71MB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/ | 130.66kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/ | 130.66kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ | 82.89kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/animated-overlay.gif | 1.70kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_diagonals-small_25_000000_40x40.png | 995.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_0_222222_40x100.png | 220.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_0_888888_40x100.png | 220.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_0_aaaaaa_40x100.png | 212.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_222222_40x100.png | 220.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_bf0500_40x100.png | 206.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_e7d100_40x100.png | 206.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_f2f2f2_40x100.png | 230.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_fff_40x100.png | 208.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_100_ffffff_40x100.png | 208.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_30_cccccc_40x100.png | 180.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_44_444444_40x100.png | 149.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_50_5c5c5c_40x100.png | 180.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_55_f0fe95_40x100.png | 206.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_65_f5f5f5_40x100.png | 230.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_75_ebebeb_40x100.png | 230.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_75_EFEFEF_40x100.png | 230.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_flat_75_ffffff_40x100.png | 208.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_40_ffc73d_1x400.png | 131.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_55_fbf9ee_1x400.png | 335.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_65_ffffff_1x400.png | 207.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_75_a3a3a3_1x400.png | 262.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_75_dadada_1x400.png | 262.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_75_e6e6e6_1x400.png | 262.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_glass_95_fef1ec_1x400.png | 332.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-hard_20_0972a5_1x100.png | 153.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-hard_75_ebebeb_1x100.png | 252.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-hard_75_f7f7f7_1x100.png | 252.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-soft_33_003147_1x100.png | 171.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-soft_35_222222_1x100.png | 113.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-soft_44_444444_1x100.png | 117.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-soft_75_cccccc_1x100.png | 280.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_highlight-soft_80_eeeeee_1x100.png | 95.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-bg_inset-soft_95_ffbab8_1x100.png | 331.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_0393cb_256x240.png | 4.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_212121_256x240.png | 6.76kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_222222_256x240.png | 6.76kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_2e1616_256x240.png | 4.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_2e83ff_256x240.png | 4.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_363636_256x240.png | 6.82kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_454545_256x240.png | 6.83kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_4b8e0b_256x240.png | 4.27kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_888888_256x240.png | 6.83kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_a41313_256x240.png | 4.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_a83300_256x240.png | 4.27kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_cccccc_256x240.png | 4.27kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_cd0a0a_256x240.png | 4.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/images/ui-icons_ffffff_256x240.png | 4.27kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/css/custom-theme/jquery-ui-1.10.3.custom.css | 47.77kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/ | 74.90kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/120x120_logo.png | 6.55kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/accept.png | 781.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/Add.png | 1.49kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/bug_report.png | 2.56kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/Chat.png | 2.39kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/controller.png | 1.47kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/delete.png | 715.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/Discussion.png | 4.28kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/feature_request.png | 2.60kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/info.png | 1.51kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/loading.gif | 9.21kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/logo_pro.png | 16.91kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/logo.png | 19.72kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/page_edit.png | 807.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/page_white_text.png | 342.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/pencil.png | 450.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/sort.png | 2.50kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/images/stop.png | 700.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/ | 233.95kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/html2canvas.min.js | 66.05kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/jquery.jeditable.mini.js | 7.91kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/jspdf.min.js | 113.98kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/nicedit/ | 31.58kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/nicedit/nicEdit.js | 29.32kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/nicedit/nicEditorIcons.gif | 2.25kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/swfobject.js | 9.98kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/js/wpsc-support-tickets.js | 4.45kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/ | 896.49kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ar_AR.mo | 6.81kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ar_AR.po | 10.31kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-cs_CZ.mo | 8.63kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-cs_CZ.po | 13.81kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-de_DE.mo | 5.91kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-de_DE.po | 9.72kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-es_ES.mo | 5.98kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-es_ES.po | 9.81kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fa_IR.mo | 6.96kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fa_IR.po | 10.43kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fi_FI.mo | 5.46kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fi_FI.po | 9.17kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fr_FR.mo | 6.26kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-fr_FR.po | 9.76kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-he_IL.mo | 35.10kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-he_IL.po | 544.01kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-it_IT.mo | 5.65kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-it_IT.po | 9.37kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-nb_NO.mo | 4.60kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-nb_NO.po | 10.59kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-nl_NL.mo | 5.91kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-nl_NL.po | 9.39kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-pt_BR.mo | 9.60kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-pt_BR.po | 9.60kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ro_RO.mo | 12.22kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ro_RO.po | 35.51kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ru_RU.mo | 6.92kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-ru_RU.po | 10.38kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-sr_RS.mo | 888.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-sr_RS.po | 9.59kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-sv_SE.mo | 5.85kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets-sv_SE.po | 10.76kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/languages/wpsc-support-tickets.pot | 41.57kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/ | 1.00kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/private/ | 552.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/private/config.properties | No known conflicts with other themes or plugins. | |
| wp-content/plugins/wpsc-support-tickets/nbproject/private/private.properties | 130.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/private/private.xml | 422.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/project.properties | 140.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/nbproject/project.xml | 331.00B | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/php/ | 10.24kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/php/adminajax.php | 2.90kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/php/publicajax.php | 7.34kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/readme.txt | 29.10kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-1.png | 27.74kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-2.png | 9.44kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-3.jpg | 20.17kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-4.jpg | 12.56kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-5.png | 6.53kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/screenshot-6.png | 29.18kB | No known conflicts with other themes or plugins. |
| wp-content/plugins/wpsc-support-tickets/wpsc-support-tickets.php | 265.69kB | No known conflicts with other themes or plugins. |
| wp-content/uploads/wpscSupportTickets/ | No known conflicts with other themes or plugins. |
Which new shortcodes does IDB Support Tickets add to WordPress?
The plugin IDB Support Tickets added 4 new shortcodes when it was installed with WP-CLI in our WordPress test environment.
| ShortCode | Known Plugin or Theme conflicts | |
|---|---|---|
| [IDBSupportTickets] | The IDBSupportTickets shortcode doesn't have any known conflicts with other themes or plugins. | |
| [idbsupporttickets] | The idbsupporttickets shortcode doesn't have any known conflicts with other themes or plugins. | |
| [wpscSupportTickets] | The wpscSupportTickets shortcode doesn't have any known conflicts with other themes or plugins. | |
| [wpscsupporttickets] | The wpscsupporttickets shortcode doesn't have any known conflicts with other themes or plugins. |
Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.
Which new database tables are created by the WordPress plugin IDB Support Tickets?
IDB Support Tickets created 4 new database tables when it was installed in our test environment:
| Table name | Known Plugin or Theme conflicts |
|---|---|
| wp_wpscst_departments | The wp_wpscst_departments table doesn't have any known conflicts with other themes or plugins. |
| wp_wpscst_replies | The wp_wpscst_replies table doesn't have any known conflicts with other themes or plugins. |
| wp_wpscst_tickets | The wp_wpscst_tickets table doesn't have any known conflicts with other themes or plugins. |
| wp_wpstorecart_meta | The wp_wpstorecart_meta table doesn't have any known conflicts with other themes or plugins. |
After uninstalling and deleting IDB Support Tickets using WP-CLI there were 4 database tables that still remained:
| Table name | Status |
|---|---|
| wp_wpscst_departments | Orphan/Zombie |
| wp_wpscst_replies | Orphan/Zombie |
| wp_wpscst_tickets | Orphan/Zombie |
| wp_wpstorecart_meta | Orphan/Zombie |
Click the table name above for more information on what the orphan tables could mean to your WordPress installation and some tips on how to deal with it.
Which new options are added to the wp-options table by IDB Support Tickets?
When IDB Support Tickets was activated and loaded for the first time it created 2 new options in the wp_options table. Any known conflicts will be shown in red.
| Option Name | Known Conflicts | |
|---|---|---|
| wpscSupportTickets_db_version | The wpscSupportTickets_db_version option doesn't have any known conflicts with other themes or plugins. | |
| wpscSupportTicketsAdminOptions | The wpscSupportTicketsAdminOptions option doesn't have any known conflicts with other themes or plugins. | |
During use IDB Support Tickets may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.
After disabling and deleting IDB Support Tickets there were 3 options still present in the wp-options table:
Contact IDB Support Tickets experts for help
What new PHP functions does IDB Support Tickets declare when it is active?
Installing IDB Support Tickets added 30 new functions to Wordpress at run-time. These functions are internal and generally aren't meant to be used except by developpers who wish to interface with the plugin to enhance or alter its behavior.
Using IDB Support Tickets from the command line with WP-CLI
The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.
How to install IDB Support Tickets from the command line with WP-CLI
Navigate to the root of your WordPress installation and type the following command:
wp plugin install wpsc-support-tickets
How to activate IDB Support Tickets from the command line with WP-CLI
To immediately activate IDB Support Tickets after WP-CLI downloads the latest version you can use the following command:
wp plugin install wpsc-support-tickets --activate
How to reinstall IDB Support Tickets from the command line with WP-CLI
To force a reinstallation of IDB Support Tickets which overwrites the current plugin without asking for confirmation you can use the following command:
wp plugin install wpsc-support-tickets --force
How to update IDB Support Tickets to the latest version from the command line with WP-CLI
wp plugin update wpsc-support-tickets
How to delete IDB Support Tickets from the command line with WP-CLI
wp plugin delete wpsc-support-tickets
Where can you download earlier versions of IDB Support Tickets?
Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of IDB Support Tickets from the WordPress repository by visiting this link.
Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in IDB Support Tickets
About our testing enviroment
Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9
It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with IDB Support Tickets. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.
