wpsnoop: fix WebEngage plugin conflicts, errors & issues

When the plugin WebEngage conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.

Discover which shortcodes wp-options PHP functions database tables and files are created by WebEngage, plus learn which plugins and/or themes could be in conflict with WebEngage.

Troubleshooting theme and plugin conflicts is easier when you know what WebEngage leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for WebEngage

Database Issues

ShortCode Issues

Function Issues

File System Issues

Get professional support for WebEngage here

When you need professional help with WordPress: get help here

What does WebEngage version 2.0.4 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for WebEngage to perform differently in your installation, previous versions before 2.0.4 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 2.0.4 of WebEngage behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for WebEngage by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Summary of WordPress plugin analysis: WebEngage

Plugin Slug: webengage Internal ID: 78977 Addon Type: Plugin Version: 2.0.4 Price: Free Source: WordPress.org Files: 28 (1.70MB) Short Codes: [ / ] 0 Database Tables: 0 Function Count: 13 Code Review: Search Provit

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Which new files does WebEngage add to WordPress?

This section will populate with a table showing an icon, size and filepath.

The plugin WebEngage added 28 new files when it was installed with WP-CLI in our WordPress test environment.

Type & Path	Size	Conflicts
wp-content/plugins/webengage/	1.70MB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/bg-header-holder.gif	4.93kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/callback.php	1.13kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/external.png	165.00B	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/hourglass.png	744.00B	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/logo.png	1.68kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/main.css	2.23kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/options.php	3.55kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/readme.txt	9.86kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/renderer.php	9.05kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/resize.php	579.00B	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-1.jpg	43.23kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-1.png	30.00kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-2.jpg	46.42kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-2.png	82.95kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-3.jpg	50.81kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-3.png	214.91kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-4.jpg	93.26kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-4.png	211.43kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-5.jpg	60.02kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-5.png	194.76kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-6.jpg	53.75kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-6.png	210.31kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-7.jpg	44.49kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-7.png	150.42kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-8.jpg	48.28kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/screenshot-8.png	170.72kB	No known conflicts with other themes or plugins.
wp-content/plugins/webengage/webengage.php	4.04kB	No known conflicts with other themes or plugins.

Which new shortcodes does WebEngage add to WordPress?

The plugin WebEngage did not add any shortcodes when it was installed with WP-CLI in our WordPress test environment.

Which new database tables are created by the WordPress plugin WebEngage?

WebEngage did not create any new database tables when it was installed. It is possible that the plugin creates new database tables after an initial setup or configuration or after some period of use.

Which new options are added to the wp-options table by WebEngage?

When WebEngage was activated and loaded for the first time it created 1 new option in the wp_options table. Any known conflicts will be shown in red.

Option Name		Known Conflicts
webengage_redirect_on_first_activation		The webengage_redirect_on_first_activation option doesn't have any known conflicts with other themes or plugins.
true

During use WebEngage may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

After disabling and deleting WebEngage there were 1 option still present in the wp-options table:

recently_activated

Contact WebEngage experts for help

What new PHP functions does WebEngage declare when it is active?

Installing WebEngage added 13 new functions to Wordpress at run-time. These functions are internal and generally aren't meant to be used except by developpers who wish to interface with the plugin to enhance or alter its behavior.

Function	Conflicts	Common Errors
filter_plugin_meta	5 conflicts	Fatal error: Cannot redeclare filter_plugin_meta()
activate_we_widget	0 conflicts	Fatal error: Cannot redeclare activate_we_widget()
admin_menu_webengage	0 conflicts	Fatal error: Cannot redeclare admin_menu_webengage()
discard_status_message	0 conflicts	Fatal error: Cannot redeclare discard_status_message()
getsitedomain	0 conflicts	Fatal error: Cannot redeclare getsitedomain()
print_webengage_form	0 conflicts	Fatal error: Cannot redeclare print_webengage_form()
render_webengage	0 conflicts	Fatal error: Cannot redeclare render_webengage()
reset_webengage_options	0 conflicts	Fatal error: Cannot redeclare reset_webengage_options()
set_webengage_options	0 conflicts	Fatal error: Cannot redeclare set_webengage_options()
unset_webengage_options	0 conflicts	Fatal error: Cannot redeclare unset_webengage_options()
update_webengage_options	0 conflicts	Fatal error: Cannot redeclare update_webengage_options()
webengage_options	0 conflicts	Fatal error: Cannot redeclare webengage_options()
webengage_redirect	0 conflicts	Fatal error: Cannot redeclare webengage_redirect()

Using WebEngage from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.

How to install WebEngage from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install webengage

How to activate WebEngage from the command line with WP-CLI

To immediately activate WebEngage after WP-CLI downloads the latest version you can use the following command:

wp plugin install webengage --activate

How to reinstall WebEngage from the command line with WP-CLI

To force a reinstallation of WebEngage which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install webengage --force

How to update WebEngage to the latest version from the command line with WP-CLI

wp plugin update webengage

How to delete WebEngage from the command line with WP-CLI

wp plugin delete webengage

Where can you download earlier versions of WebEngage?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of WebEngage from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in WebEngage

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with WebEngage. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.