wpsnoop: fix TicketPress plugin conflicts, errors & issues

When the plugin TicketPress conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.

Discover which shortcodes wp-options PHP functions database tables and files are created by TicketPress, plus learn which plugins and/or themes could be in conflict with TicketPress.

Troubleshooting theme and plugin conflicts is easier when you know what TicketPress leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for TicketPress

Database Issues

ShortCode Issues

Function Issues

File System Issues

Get professional support for TicketPress here

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What does TicketPress version 1.4.1 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for TicketPress to perform differently in your installation, previous versions before 1.4.1 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 1.4.1 of TicketPress behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for TicketPress by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Summary of WordPress plugin analysis: TicketPress

Plugin Slug: ticket-press Internal ID: 72791 Addon Type: Plugin Version: 1.4.1 Price: Free Source: WordPress.org Files: 28 (50.71kB) Short Codes: [ / ] 2 Database Tables: 0 Function Count: 21 Code Review: Search Provit

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Which new files does TicketPress add to WordPress?

This section will populate with a table showing an icon, size and filepath.

The plugin TicketPress added 28 new files when it was installed with WP-CLI in our WordPress test environment.

Type & Path	Size	Conflicts
wp-content/plugins/ticket-press/	50.71kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/admin/	17.22kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/admin/class.admin-fields.php	2.10kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/admin/class.admin.php	8.79kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/admin/class.settings.php	3.65kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/admin/class.tickets-meta.php	2.68kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/asset/	9.78kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/asset/css/	9.78kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/asset/css/style-1.css	3.26kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/asset/css/style-2.css	3.26kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/asset/css/style.css	3.27kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/classes/	4.88kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/classes/class.frontview.php	3.98kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/classes/class.scripts.php	921.00B	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/includes/	10.60kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/includes/form_actions.php	4.23kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/includes/functions.helpers.php	2.65kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/includes/tp-install.php	3.72kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/index.php	25.00B	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/readme.txt	2.86kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/	3.51kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/my-tickets.php	1.07kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/new-ticket.php	263.00B	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/no-access.php	635.00B	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/single-ticket.php	0.98kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/templates/ticket-comments.php	606.00B	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/ticketpress.php	1.42kB	No known conflicts with other themes or plugins.
wp-content/plugins/ticket-press/unistall.php	415.00B	No known conflicts with other themes or plugins.

Which new shortcodes does TicketPress add to WordPress?

The plugin TicketPress added 2 new shortcodes when it was installed with WP-CLI in our WordPress test environment.

ShortCode		Known Plugin or Theme conflicts
[my_tickets]		The my_tickets shortcode has potential conflict with at least 1 other plugin or theme.
[new_ticket]		The new_ticket shortcode doesn't have any known conflicts with other themes or plugins.

Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.

Which new database tables are created by the WordPress plugin TicketPress?

TicketPress did not create any new database tables when it was installed. It is possible that the plugin creates new database tables after an initial setup or configuration or after some period of use.

Which new options are added to the wp-options table by TicketPress?

When TicketPress was activated and loaded for the first time it created 2 new options in the wp_options table. Any known conflicts will be shown in red.

Option Name		Known Conflicts
tp_display		The tp_display option doesn't have any known conflicts with other themes or plugins.
a:1:{s:14:"not_use_design";i:0;}
tp_general		The tp_general option doesn't have any known conflicts with other themes or plugins.
a:2:{s:10:"my-tickets";i:4;s:10:"new-ticket";i:5;}

During use TicketPress may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

After disabling and deleting TicketPress there were 3 options still present in the wp-options table:

recently_activated
tp_display
tp_general

Contact TicketPress experts for help

What new PHP functions does TicketPress declare when it is active?

Installing TicketPress added 21 new functions to Wordpress at run-time. These functions are internal and generally aren't meant to be used except by developpers who wish to interface with the plugin to enhance or alter its behavior.

Function	Conflicts	Common Errors
tp_load_template	1 conflict	Fatal error: Cannot redeclare tp_load_template()
add_error_message	0 conflicts	Fatal error: Cannot redeclare add_error_message()
get_content_field	0 conflicts	Fatal error: Cannot redeclare get_content_field()
get_operator_name	0 conflicts	Fatal error: Cannot redeclare get_operator_name()
get_scope_field	0 conflicts	Fatal error: Cannot redeclare get_scope_field()
get_scope_name	0 conflicts	Fatal error: Cannot redeclare get_scope_name()
get_ticket_arguments	0 conflicts	Fatal error: Cannot redeclare get_ticket_arguments()
get_ticket_error	0 conflicts	Fatal error: Cannot redeclare get_ticket_error()
get_ticket_status	0 conflicts	Fatal error: Cannot redeclare get_ticket_status()
get_title_field	0 conflicts	Fatal error: Cannot redeclare get_title_field()
is_ticket_visible	0 conflicts	Fatal error: Cannot redeclare is_ticket_visible()
tickets_page	0 conflicts	Fatal error: Cannot redeclare tickets_page()
tp_form_end	0 conflicts	Fatal error: Cannot redeclare tp_form_end()
tp_form_start	0 conflicts	Fatal error: Cannot redeclare tp_form_start()
tp_gather_up	0 conflicts	Fatal error: Cannot redeclare tp_gather_up()
tp_get_error_message	0 conflicts	Fatal error: Cannot redeclare tp_get_error_message()
tp_get_nice_status	0 conflicts	Fatal error: Cannot redeclare tp_get_nice_status()
tp_install_pages	0 conflicts	Fatal error: Cannot redeclare tp_install_pages()
tp_show_quicktags	0 conflicts	Fatal error: Cannot redeclare tp_show_quicktags()
tp_submit_button	0 conflicts	Fatal error: Cannot redeclare tp_submit_button()
tp_update_settings	0 conflicts	Fatal error: Cannot redeclare tp_update_settings()

Using TicketPress from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.

How to install TicketPress from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install ticket-press

How to activate TicketPress from the command line with WP-CLI

To immediately activate TicketPress after WP-CLI downloads the latest version you can use the following command:

wp plugin install ticket-press --activate

How to reinstall TicketPress from the command line with WP-CLI

To force a reinstallation of TicketPress which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install ticket-press --force

How to update TicketPress to the latest version from the command line with WP-CLI

wp plugin update ticket-press

How to delete TicketPress from the command line with WP-CLI

wp plugin delete ticket-press

Where can you download earlier versions of TicketPress?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of TicketPress from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in TicketPress

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with TicketPress. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.