wpsnoop: fix Scebo - Customer Support plugin conflicts, errors & issues

When the plugin Scebo - Customer Support conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.

Discover which shortcodes wp-options PHP functions database tables and files are created by Scebo - Customer Support, plus learn which plugins and/or themes could be in conflict with Scebo - Customer Support.

Troubleshooting theme and plugin conflicts is easier when you know what Scebo - Customer Support leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for Scebo - Customer Support

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What does Scebo - Customer Support version 1.5b1 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for Scebo - Customer Support to perform differently in your installation, previous versions before 1.5b1 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 1.5b1 of Scebo - Customer Support behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for Scebo - Customer Support by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Summary of WordPress plugin analysis: Scebo - Customer Support

Plugin Slug: scebo Internal ID: 61733 Addon Type: Plugin Version: 1.5b1 Price: Free Source: WordPress.org Files: 23 (62.51kB) Short Codes: [ / ] 2 Database Tables: 0 Function Count: 28 Code Review: Search Provit

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Which new files does Scebo - Customer Support add to WordPress?

This section will populate with a table showing an icon, size and filepath.

The plugin Scebo - Customer Support added 23 new files when it was installed with WP-CLI in our WordPress test environment.

Type & Path	Size	Conflicts
wp-content/plugins/scebo/	62.51kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/admin-pages/	5.91kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/admin-pages/admin-help.php	88.00B	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/admin-pages/admin-notifications.php	3.48kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/admin-pages/admin-options.php	2.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/	33.44kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/install.php	1.88kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/js/	62.00B	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/js/script.js	62.00B	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/meta-boxes.php	9.92kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/post-types.php	1.23kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/style/	9.31kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/style/admin-customized-style.css	2.60kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/style/admin-single-ticket-style.css	1.47kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/style/admin-style.css	975.00B	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/style/style.css	4.29kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/taxonomies.php	7.87kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/inc/tickets-columns.php	3.18kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/index.php	10.93kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/readme.txt	1.13kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/shortcodes/	11.10kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/shortcodes/add-new-ticket.php	8.86kB	No known conflicts with other themes or plugins.
wp-content/plugins/scebo/shortcodes/recent-support-tickets.php	2.24kB	No known conflicts with other themes or plugins.

Which new shortcodes does Scebo - Customer Support add to WordPress?

The plugin Scebo - Customer Support added 2 new shortcodes when it was installed with WP-CLI in our WordPress test environment.

ShortCode		Known Plugin or Theme conflicts
[add-new-ticket]		The add-new-ticket shortcode doesn't have any known conflicts with other themes or plugins.
[recent-support-tickets]		The recent-support-tickets shortcode doesn't have any known conflicts with other themes or plugins.

Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.

Which new database tables are created by the WordPress plugin Scebo - Customer Support?

Scebo - Customer Support did not create any new database tables when it was installed. It is possible that the plugin creates new database tables after an initial setup or configuration or after some period of use.

Which new options are added to the wp-options table by Scebo - Customer Support?

When Scebo - Customer Support was activated and loaded for the first time it created 7 new options in the wp_options table. Any known conflicts will be shown in red.

Option Name		Known Conflicts
scb_plugin_sample_taxonomy_insert		The scb_plugin_sample_taxonomy_insert option doesn't have any known conflicts with other themes or plugins.
installed
scb_registration_notification_email		The scb_registration_notification_email option doesn't have any known conflicts with other themes or plugins.
Hello {userfirstname}, You have been registered in the {sitename} support system This email will be used to notify you of replies or status updates to your support tickets. --------------- Username -> {accountusername} Password -> {accountpassword} --------------- You can use the link below to login: {siteloginlink} Kind Regards, {sitename}
scb_ticket_confirmation_notification_email		The scb_ticket_confirmation_notification_email option doesn't have any known conflicts with other themes or plugins.
Hello {authorfirstname}, Your ticket (#{ticketid}) has been successfully created and is now being routed to an appropriate group or staff member on our team. During the course of support you may respond to, or update this ticket at the following URL: ------------------------------- {ticketurl} ------------------------------- Kind Regards, {sitename}
scb_ticket_update_notification_email		The scb_ticket_update_notification_email option doesn't have any known conflicts with other themes or plugins.
Hello {authorfirstname}, The {sitename} support team has replied to your ticket (#{ticketid}). During the course of support you may respond to, or update this ticket at the following URL: ------------------------------- {ticketurl} ------------------------------- Kind Regards, {sitename}
ticket-category_children		The ticket-category_children option doesn't have any known conflicts with other themes or plugins.
a:0:{}
ticket-priority_children		The ticket-priority_children option doesn't have any known conflicts with other themes or plugins.
a:0:{}
ticket-status_children		The ticket-status_children option doesn't have any known conflicts with other themes or plugins.
a:0:{}

During use Scebo - Customer Support may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

After disabling and deleting Scebo - Customer Support there were 8 options still present in the wp-options table:

recently_activated
scb_plugin_sample_taxonomy_insert
scb_registration_notification_email
scb_ticket_confirmation_notification_email
scb_ticket_update_notification_email
ticket-category_children
ticket-priority_children
ticket-status_children

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What new PHP functions does Scebo - Customer Support declare when it is active?

Installing Scebo - Customer Support added 28 new functions to Wordpress at run-time. These functions are internal and generally aren't meant to be used except by developpers who wish to interface with the plugin to enhance or alter its behavior.

Function	Conflicts	Common Errors
_log	31 conflicts	Fatal error: Cannot redeclare _log()
save_taxonomy_custom_meta	3 conflicts	Fatal error: Cannot redeclare save_taxonomy_custom_meta()
envato_additional_fields	0 conflicts	Fatal error: Cannot redeclare envato_additional_fields()
scb_add_admin_customized_style	0 conflicts	Fatal error: Cannot redeclare scb_add_admin_customized_style()
scb_add_admin_style	0 conflicts	Fatal error: Cannot redeclare scb_add_admin_style()
scb_add_admin_style_single_ticket	0 conflicts	Fatal error: Cannot redeclare scb_add_admin_style_single_ticket()
scb_add_new_ticket_shortcode	0 conflicts	Fatal error: Cannot redeclare scb_add_new_ticket_shortcode()
scb_add_new_tickets_columns	0 conflicts	Fatal error: Cannot redeclare scb_add_new_tickets_columns()
scb_add_ticket_status_meta_field	0 conflicts	Fatal error: Cannot redeclare scb_add_ticket_status_meta_field()
scb_additional_validity_check	0 conflicts	Fatal error: Cannot redeclare scb_additional_validity_check()
scb_admin_help_page	0 conflicts	Fatal error: Cannot redeclare scb_admin_help_page()
scb_admin_notifications	0 conflicts	Fatal error: Cannot redeclare scb_admin_notifications()
scb_admin_welcome	0 conflicts	Fatal error: Cannot redeclare scb_admin_welcome()
scb_create_menu	0 conflicts	Fatal error: Cannot redeclare scb_create_menu()
scb_edit_ticket_status_meta_field	0 conflicts	Fatal error: Cannot redeclare scb_edit_ticket_status_meta_field()
scb_get_current_url	0 conflicts	Fatal error: Cannot redeclare scb_get_current_url()
scb_get_support_agents	0 conflicts	Fatal error: Cannot redeclare scb_get_support_agents()
scb_manage_tickets_columns	0 conflicts	Fatal error: Cannot redeclare scb_manage_tickets_columns()
scb_plugin_installation	0 conflicts	Fatal error: Cannot redeclare scb_plugin_installation()
scb_recent_support_tickets_shortcode	0 conflicts	Fatal error: Cannot redeclare scb_recent_support_tickets_shortcode()
scb_remove_tickets_meta_boxes	0 conflicts	Fatal error: Cannot redeclare scb_remove_tickets_meta_boxes()
scb_theme_admin_style	0 conflicts	Fatal error: Cannot redeclare scb_theme_admin_style()
scb_ticket_author_notification	0 conflicts	Fatal error: Cannot redeclare scb_ticket_author_notification()
scb_tickets_content	0 conflicts	Fatal error: Cannot redeclare scb_tickets_content()
scb_tickets_pt_add	0 conflicts	Fatal error: Cannot redeclare scb_tickets_pt_add()
scb_tickets_tx_add	0 conflicts	Fatal error: Cannot redeclare scb_tickets_tx_add()
scb_user_access	0 conflicts	Fatal error: Cannot redeclare scb_user_access()
scb_user_tickets_access	0 conflicts	Fatal error: Cannot redeclare scb_user_tickets_access()

Using Scebo - Customer Support from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.

How to install Scebo - Customer Support from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install scebo

How to activate Scebo - Customer Support from the command line with WP-CLI

To immediately activate Scebo - Customer Support after WP-CLI downloads the latest version you can use the following command:

wp plugin install scebo --activate

How to reinstall Scebo - Customer Support from the command line with WP-CLI

To force a reinstallation of Scebo - Customer Support which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install scebo --force

How to update Scebo - Customer Support to the latest version from the command line with WP-CLI

wp plugin update scebo

How to delete Scebo - Customer Support from the command line with WP-CLI

wp plugin delete scebo

Where can you download earlier versions of Scebo - Customer Support?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of Scebo - Customer Support from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in Scebo - Customer Support

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with Scebo - Customer Support. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.