wpsnoop: fix OneDesk plugin conflicts, errors & issues

When the plugin OneDesk conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.


Discover which shortcodes wp-options PHP functions database tables and files are created by OneDesk, plus learn which plugins and/or themes could be in conflict with OneDesk.


Troubleshooting theme and plugin conflicts is easier when you know what OneDesk leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for OneDesk

Get professional support for OneDesk here

When you need professional help with WordPress: get help here


What does OneDesk version 0.1.0 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for OneDesk to perform differently in your installation, previous versions before 0.1.0 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 0.1.0 of OneDesk behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for OneDesk by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Which new files does OneDesk add to WordPress?

This section will populate with a table showing an icon, size and filepath.

Type & Path Size Conflicts
wp-content/plugins/onedesk/ 31.32kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/css/ No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/css/style.css No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/includes/ 1.60kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/includes/odplugin-class.php 1.30kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/includes/odplugin-scripts.php 300.00B No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/js/ No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/js/main.js No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/LICENSE.txt 17.67kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/onedesk.php 1.96kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/readme.txt 2.81kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/templates/ 7.09kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/templates/ODSettingsPage.php 7.09kB No known conflicts with other themes or plugins.
wp-content/plugins/onedesk/uninstall.php 197.00B No known conflicts with other themes or plugins.

Which new shortcodes does OneDesk add to WordPress?

Which new database tables are created by the WordPress plugin OneDesk?

Which new options are added to the wp-options table by OneDesk?

Option Name   Known Conflicts
widget_odplugin_widget The widget_odplugin_widget option doesn't have any known conflicts with other themes or plugins.

During use OneDesk may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

What new PHP functions does OneDesk declare when it is active?

Using OneDesk from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.


How to install OneDesk from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install onedesk


How to activate OneDesk from the command line with WP-CLI

To immediately activate OneDesk after WP-CLI downloads the latest version you can use the following command:

wp plugin install onedesk --activate


How to reinstall OneDesk from the command line with WP-CLI

To force a reinstallation of OneDesk which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install onedesk --force


How to update OneDesk to the latest version from the command line with WP-CLI

wp plugin update onedesk


How to delete OneDesk from the command line with WP-CLI

wp plugin delete onedesk

Where can you download earlier versions of OneDesk?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of OneDesk from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in OneDesk

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with OneDesk. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.