wpsnoop: fix Swift Help Desk Support Software Ticketing System plugin conflicts, errors & issues

When the plugin Swift Help Desk Support Software Ticketing System conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.


Discover which shortcodes wp-options PHP functions database tables and files are created by Swift Help Desk Support Software Ticketing System, plus learn which plugins and/or themes could be in conflict with Swift Help Desk Support Software Ticketing System.


Troubleshooting theme and plugin conflicts is easier when you know what Swift Help Desk Support Software Ticketing System leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for Swift Help Desk Support Software Ticketing System


What does Swift Help Desk Support Software Ticketing System version 1.3.18 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for Swift Help Desk Support Software Ticketing System to perform differently in your installation, previous versions before 1.3.18 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 1.3.18 of Swift Help Desk Support Software Ticketing System behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for Swift Help Desk Support Software Ticketing System by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Which new files does Swift Help Desk Support Software Ticketing System add to WordPress?

This section will populate with a table showing an icon, size and filepath.

Type & Path Size Conflicts
wp-content/plugins/help-desk-support-software/ 640.97kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/ 107.93kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/css/ 44.47kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/css/jquery-ui.min.css 31.35kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/css/shd_admin.css 1.65kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/css/shd_rcswitcher.css 7.33kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/css/swift-dashboard.css 4.14kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/images/ 7.08kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/images/blank-img.png 3.63kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/images/swiftcloud-20X34.png 1.49kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/images/swiftcloud.png 1.96kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/js/ 23.85kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/js/jstz.min.js 4.87kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/js/shd_admin.js 1.02kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/js/shd_rcswitcher.js 13.18kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/js/swift-dashboard.js 4.78kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/sections/ 27.60kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/sections/shd-feedback-page.php 345.00B No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/sections/shd-help-page.php 1.20kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/sections/shd-setting-page.php 10.49kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/sections/swift_dashboard.php 15.57kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/admin/shd_admin.php 4.94kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/css/ 66.52kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/css/jquery.mCustomScrollbar.css 52.38kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/css/shd_public.css 12.51kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/css/shd-accordion.css 1.63kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/fonts/ 304.33kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/fonts/arial.ttf 304.33kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/ 39.19kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/flag.png 7.28kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/mCSB_buttons.png 2.93kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/plusminus.png 3.02kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/sc1.jpg 6.85kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/sc2.jpg 6.46kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/sc3.jpg 5.96kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/sc4.jpg 6.10kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/images/sf-alert.png 610.00B No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/ 63.73kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/jquery.cookie.js 3.05kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/jquery.mCustomScrollbar.concat.min.js 39.37kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/jstz.min.js 4.87kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/sf-error-popup.js 223.00B No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/shd-accordion.js 2.36kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/js/shd-front.js 13.86kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/readme.txt 6.27kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/sections/ 36.89kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/sections/shd-faq.php 491.00B No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/sections/shd-shortcodes.php 27.90kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/sections/shd-was-this-helpful.php 5.50kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/sections/swift-form-error-popup.php 3.01kB No known conflicts with other themes or plugins.
wp-content/plugins/help-desk-support-software/swift_helpdesk.php 16.10kB No known conflicts with other themes or plugins.

Which new shortcodes does Swift Help Desk Support Software Ticketing System add to WordPress?

ShortCode   Known Plugin or Theme conflicts
[helpdesk_form] The helpdesk_form shortcode doesn't have any known conflicts with other themes or plugins.
[helpdesk_knowledgebase] The helpdesk_knowledgebase shortcode doesn't have any known conflicts with other themes or plugins.
[swift_helpdesk_support] The swift_helpdesk_support shortcode doesn't have any known conflicts with other themes or plugins.
[swift_searchbox] The swift_searchbox shortcode doesn't have any known conflicts with other themes or plugins.
[swiftcloud_helpdesk_faq_inline] The swiftcloud_helpdesk_faq_inline shortcode doesn't have any known conflicts with other themes or plugins.
[swiftcloud_lead_scoring] The swiftcloud_lead_scoring shortcode doesn't have any known conflicts with other themes or plugins.

Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.

Which new database tables are created by the WordPress plugin Swift Help Desk Support Software Ticketing System?

Which new options are added to the wp-options table by Swift Help Desk Support Software Ticketing System?

Option Name   Known Conflicts
swift_help_desk_db_version The swift_help_desk_db_version option doesn't have any known conflicts with other themes or plugins.

During use Swift Help Desk Support Software Ticketing System may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

What new PHP functions does Swift Help Desk Support Software Ticketing System declare when it is active?

Function   Conflicts Common Errors
swift_form_error_popup_cb 3 conflicts Fatal error: Cannot redeclare swift_form_error_popup_cb()
swift_form_error_popup_script 3 conflicts Fatal error: Cannot redeclare swift_form_error_popup_script()
helpdesk_find_artical_callback 0 conflicts Fatal error: Cannot redeclare helpdesk_find_artical_callback()
helpdesk_find_tag_callback 0 conflicts Fatal error: Cannot redeclare helpdesk_find_tag_callback()
helpdesk_save_down_reason_callback 0 conflicts Fatal error: Cannot redeclare helpdesk_save_down_reason_callback()
helpdesk_save_was_this_helpful_callback 0 conflicts Fatal error: Cannot redeclare helpdesk_save_was_this_helpful_callback()
highlight_key_words 0 conflicts Fatal error: Cannot redeclare highlight_key_words()
restrict_admin_with_redirect 0 conflicts Fatal error: Cannot redeclare restrict_admin_with_redirect()
setp_two_helpdesk_find_artical_callback 0 conflicts Fatal error: Cannot redeclare setp_two_helpdesk_find_artical_callback()
shd_admin_enqueue 0 conflicts Fatal error: Cannot redeclare shd_admin_enqueue()
shd_admin_init 0 conflicts Fatal error: Cannot redeclare shd_admin_init()
shd_control_panel 0 conflicts Fatal error: Cannot redeclare shd_control_panel()
shd_custom_excerpt 0 conflicts Fatal error: Cannot redeclare shd_custom_excerpt()
shd_dashboard_cb 0 conflicts Fatal error: Cannot redeclare shd_dashboard_cb()
shd_dashboard_close_subscribe_callback 0 conflicts Fatal error: Cannot redeclare shd_dashboard_close_subscribe_callback()
shd_dashboard_subscribe_callback 0 conflicts Fatal error: Cannot redeclare shd_dashboard_subscribe_callback()
shd_dashboard_subscribe_checkbox_callback 0 conflicts Fatal error: Cannot redeclare shd_dashboard_subscribe_checkbox_callback()
shd_deactive_plugin 0 conflicts Fatal error: Cannot redeclare shd_deactive_plugin()
shd_dismiss_notice_callback 0 conflicts Fatal error: Cannot redeclare shd_dismiss_notice_callback()
shd_enqueue_scripts_styles 0 conflicts Fatal error: Cannot redeclare shd_enqueue_scripts_styles()
shd_excerpt 0 conflicts Fatal error: Cannot redeclare shd_excerpt()
shd_feedback_cb 0 conflicts Fatal error: Cannot redeclare shd_feedback_cb()
shd_global_keywords 0 conflicts Fatal error: Cannot redeclare shd_global_keywords()
shd_initial_data 0 conflicts Fatal error: Cannot redeclare shd_initial_data()
shd_install 0 conflicts Fatal error: Cannot redeclare shd_install()
shd_search_box_callback 0 conflicts Fatal error: Cannot redeclare shd_search_box_callback()
shd_set_setting_notices 0 conflicts Fatal error: Cannot redeclare shd_set_setting_notices()
shd_settings_cb 0 conflicts Fatal error: Cannot redeclare shd_settings_cb()
shd_swift_help_desk_form 0 conflicts Fatal error: Cannot redeclare shd_swift_help_desk_form()
shd_swift_helpdesk_knowledgebase 0 conflicts Fatal error: Cannot redeclare shd_swift_helpdesk_knowledgebase()
shd_uninstall_callback 0 conflicts Fatal error: Cannot redeclare shd_uninstall_callback()
shd_update_check 0 conflicts Fatal error: Cannot redeclare shd_update_check()
shd_update_process 0 conflicts Fatal error: Cannot redeclare shd_update_process()
shd_use_help_cb 0 conflicts Fatal error: Cannot redeclare shd_use_help_cb()
shortcode_shd_lead_scoring 0 conflicts Fatal error: Cannot redeclare shortcode_shd_lead_scoring()
swift_helpdesk_support_callback 0 conflicts Fatal error: Cannot redeclare swift_helpdesk_support_callback()
swiftcloud_helpdesk_faq_inline_callback 0 conflicts Fatal error: Cannot redeclare swiftcloud_helpdesk_faq_inline_callback()

Using Swift Help Desk Support Software Ticketing System from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.


How to install Swift Help Desk Support Software Ticketing System from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install help-desk-support-software


How to activate Swift Help Desk Support Software Ticketing System from the command line with WP-CLI

To immediately activate Swift Help Desk Support Software Ticketing System after WP-CLI downloads the latest version you can use the following command:

wp plugin install help-desk-support-software --activate


How to reinstall Swift Help Desk Support Software Ticketing System from the command line with WP-CLI

To force a reinstallation of Swift Help Desk Support Software Ticketing System which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install help-desk-support-software --force


How to update Swift Help Desk Support Software Ticketing System to the latest version from the command line with WP-CLI

wp plugin update help-desk-support-software


How to delete Swift Help Desk Support Software Ticketing System from the command line with WP-CLI

wp plugin delete help-desk-support-software

Where can you download earlier versions of Swift Help Desk Support Software Ticketing System?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of Swift Help Desk Support Software Ticketing System from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in Swift Help Desk Support Software Ticketing System

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with Swift Help Desk Support Software Ticketing System. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.