wpsnoop: fix Freshdesk Official plugin conflicts, errors & issues

When the plugin Freshdesk Official conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.

Discover which shortcodes wp-options PHP functions database tables and files are created by Freshdesk Official, plus learn which plugins and/or themes could be in conflict with Freshdesk Official.

Troubleshooting theme and plugin conflicts is easier when you know what Freshdesk Official leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for Freshdesk Official

Database Issues

ShortCode Issues

Function Issues

File System Issues

Get professional support for Freshdesk Official here

When you need professional help with WordPress: get help here

What does Freshdesk Official version 2.2.1 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for Freshdesk Official to perform differently in your installation, previous versions before 2.2.1 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 2.2.1 of Freshdesk Official behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for Freshdesk Official by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Summary of WordPress plugin analysis: Freshdesk Official

Plugin Slug: freshdesk-support Internal ID: 29200 Addon Type: Plugin Version: 2.2.1 Price: Free Source: WordPress.org Files: 160 (1.26MB) Short Codes: [ / ] 0 Database Tables: 6 Function Count: 56 Code Review: Search Provit

Do you need help with Freshdesk Official? Get professional plugin support here in no time at all

Which new files does Freshdesk Official add to WordPress?

This section will populate with a table showing an icon, size and filepath.

The plugin Freshdesk Official added 160 new files when it was installed with WP-CLI in our WordPress test environment.

Type & Path	Size	Conflicts
wp-content/plugins/freshdesk-support/	1.26MB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/fresh-desk.php	24.03kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/includes/	1.76kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/includes/fresh-desk-plugin-api.php	1.76kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/	688.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/	275.26kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/css/	54.97kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/css/admin.css	40.13kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/css/select2.min.css	14.84kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/	124.43kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/cer.png	4.67kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/logo.png	3.77kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/openid-config-json.png	104.42kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/pro/	11.57kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/pro/1.jpg	8.90kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/images/pro/2.jpg	2.67kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/js/	95.87kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/js/admin.js	2.00kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/js/chosen.js	28.44kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/js/notices.js	394.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/assets/js/select2.min.js	65.04kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/	61.58kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/actions.php	4.12kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin-options.php	2.09kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/	26.51kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/page-server-options.php	7.70kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/page-server-status.php	2.65kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/pages/	12.48kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/pages/add-new-client.php	3.75kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/pages/edit-client.php	7.95kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/pages/manage-clients.php	789.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/post.php	224.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/tabs/	3.47kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/tabs/general.php	2.29kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/tabs/license.php	964.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/admin/tabs/support.php	245.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/ajax/	2.90kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/ajax/class-wo-ajax.php	2.90kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/cron.php	1.87kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/filters.php	7.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/functions.php	14.41kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/index.html	11.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/includes/public.php	2.33kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/languages/	14.52kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/languages/wp-oauth-es_ES.mo	4.20kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/languages/wp-oauth-es_ES.po	6.02kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/languages/wp-oauth.pot	4.30kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/	301.63kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/class-wo-api.php	12.84kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/class-wo-table.php	5.26kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/keys/	2.18kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/keys/.htaccess	65.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/keys/index.php	16.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/keys/private_key.pem	1.66kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/keys/public_key.pem	451.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/templates/	2.66kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/templates/grant-request.php	2.66kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/	278.69kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Autoloader.php	947.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ClientAssertionType/	4.80kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ClientAssertionType/ClientAssertionTypeInterface.php	342.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ClientAssertionType/HttpBasic.php	4.47kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/	29.92kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/AuthorizeController.php	13.97kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/AuthorizeControllerInterface.php	1.45kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/ResourceController.php	3.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/ResourceControllerInterface.php	813.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/TokenController.php	9.45kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Controller/TokenControllerInterface.php	939.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Encryption/	5.49kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Encryption/EncryptionInterface.php	288.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Encryption/FirebaseJwt.php	1.08kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Encryption/Jwt.php	4.13kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/	16.90kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/AuthorizationCode.php	2.79kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/ClientCredentials.php	1.60kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/GrantTypeInterface.php	567.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/JwtBearer.php	6.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/RefreshToken.php	3.62kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/GrantType/UserCredentials.php	1.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/	20.39kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Controller/	5.69kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Controller/AuthorizeController.php	3.23kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Controller/AuthorizeControllerInterface.php	243.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Controller/UserInfoController.php	1.67kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Controller/UserInfoControllerInterface.php	570.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/GrantType/	1.36kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/GrantType/AuthorizationCode.php	1.36kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/	10.62kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/AuthorizationCode.php	1.97kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/AuthorizationCodeInterface.php	1.05kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/CodeIdToken.php	661.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/CodeIdTokenInterface.php	163.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/IdToken.php	3.65kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/IdTokenInterface.php	0.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/IdTokenToken.php	955.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/IdTokenTokenInterface.php	164.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/TokenIdToken.php	938.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/ResponseType/TokenIdTokenInterface.php	164.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Storage/	2.72kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Storage/AuthorizationCodeInterface.php	1.44kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/OpenID/Storage/UserClaimsInterface.php	1.28kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Request.php	7.48kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/RequestInterface.php	310.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Response.php	8.72kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseInterface.php	638.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/	19.44kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/AccessToken.php	6.15kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/AccessTokenInterface.php	1.10kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/AuthorizationCode.php	2.55kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/AuthorizationCodeInterface.php	960.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/CryptoToken.php	4.01kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/JwtAccessToken.php	4.55kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ResponseType/ResponseTypeInterface.php	144.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Scope.php	2.59kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/ScopeInterface.php	917.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Server.php	30.82kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/	124.52kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/AccessTokenInterface.php	1.90kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/AuthorizationCodeInterface.php	2.87kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Cassandra.php	12.55kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/ClientCredentialsInterface.php	1.25kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/ClientInterface.php	2.14kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/CouchbaseDB.php	8.92kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/CryptoToken.php	2.02kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/CryptoTokenInterface.php	271.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/DynamoDB.php	14.97kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/JwtAccessToken.php	2.80kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/JwtAccessTokenInterface.php	274.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/JwtBearerInterface.php	1.80kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Memory.php	9.89kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Mongo.php	9.02kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Pdo.php	19.29kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/PublicKeyInterface.php	408.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Redis.php	8.15kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/RefreshTokenInterface.php	2.43kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/ScopeInterface.php	1.08kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/UserCredentialsInterface.php	1.51kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/Storage/Wordpressdb.php	21.02kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/TokenType/	4.87kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/TokenType/Bearer.php	4.08kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/TokenType/Mac.php	390.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/library/WPOAuth2/TokenType/TokenTypeInterface.php	411.00B	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/readme.txt	18.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/wp-oauth-main.php	12.22kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/oauth/wp-oauth-server.php	4.79kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/	568.09kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/assets/	558.35kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/assets/screenshot-1.png	254.82kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/assets/screenshot-2.png	303.53kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/css/	1.74kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/css/freshdesk_plugin.css	1.74kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/images/	4.00kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/images/fd-menulogob.png	1.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/images/fd-menulogog.png	1.34kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/images/fd-menulogow.png	1.31kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/js/	3.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/public/js/freshdesk_plugin_js.js	3.99kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/README.md	3.71kB	No known conflicts with other themes or plugins.
wp-content/plugins/freshdesk-support/readme.txt	3.80kB	No known conflicts with other themes or plugins.

Which new shortcodes does Freshdesk Official add to WordPress?

The plugin Freshdesk Official did not add any shortcodes when it was installed with WP-CLI in our WordPress test environment.

Which new database tables are created by the WordPress plugin Freshdesk Official?

Freshdesk Official created 6 new database tables when it was installed in our test environment:

Table name	Known Plugin or Theme conflicts
wp_oauth_access_tokens	Potential conflict with 2 other plugins
wp_oauth_authorization_codes	Potential conflict with 2 other plugins
wp_oauth_jwt	Potential conflict with 2 other plugins
wp_oauth_public_keys	Potential conflict with 2 other plugins
wp_oauth_refresh_tokens	Potential conflict with 2 other plugins
wp_oauth_scopes	Potential conflict with 2 other plugins

After uninstalling and deleting Freshdesk Official using WP-CLI there were 6 database tables that still remained:

Table name	Status
wp_oauth_access_tokens	Orphan/Zombie
wp_oauth_authorization_codes	Orphan/Zombie
wp_oauth_jwt	Orphan/Zombie
wp_oauth_public_keys	Orphan/Zombie
wp_oauth_refresh_tokens	Orphan/Zombie
wp_oauth_scopes	Orphan/Zombie

Click the table name above for more information on what the orphan tables could mean to your WordPress installation and some tips on how to deal with it.

Which new options are added to the wp-options table by Freshdesk Official?

When Freshdesk Official was activated and loaded for the first time it created 2 new options in the wp_options table. Any known conflicts will be shown in red.

Option Name		Known Conflicts
wo_options		Potential conflict with 1 plugin or theme
a:18:{s:7:"enabled";i:1;s:16:"client_id_length";i:30;s:17:"auth_code_enabled";i:0;s:20:"client_creds_enabled";i:0;s:18:"user_creds_enabled";i:0;s:22:"refresh_tokens_enabled";i:0;s:18:"jwt_bearer_enabled";i:0;s:16:"implicit_enabled";i:0;s:26:"require_exact_redirect_uri";i:0;s:13:"enforce_state";i:0;s:22:"refresh_token_lifetime";i:86400;s:21:"access_token_lifetime";i:3600;s:18:"use_openid_connect";i:0;s:17:"id_token_lifetime";i:3600;s:12:"token_length";i:40;s:4:"beta";i:0;s:38:"block_all_unauthenticated_rest_request";i:0;s:15:"home_url_modify";i:0;}
wpoauth_version		Potential conflict with 1 plugin or theme
3.8.1

During use Freshdesk Official may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

After disabling and deleting Freshdesk Official there were 3 options still present in the wp-options table:

recently_activated
wo_options
wpoauth_version

Contact Freshdesk Official experts for help

What new PHP functions does Freshdesk Official declare when it is active?

Installing Freshdesk Official added 56 new functions to Wordpress at run-time. These functions are internal and generally aren't meant to be used except by developpers who wish to interface with the plugin to enhance or alter its behavior.

Function	Conflicts	Common Errors
_wo	1 conflict	Fatal error: Cannot redeclare _wo()
client_ip	1 conflict	Fatal error: Cannot redeclare client_ip()
get_client_by_client_id	1 conflict	Fatal error: Cannot redeclare get_client_by_client_id()
get_private_server_key	1 conflict	Fatal error: Cannot redeclare get_private_server_key()
get_public_server_key	1 conflict	Fatal error: Cannot redeclare get_public_server_key()
has_a_client	2 conflicts	Fatal error: Cannot redeclare has_a_client()
license_status	1 conflict	Fatal error: Cannot redeclare license_status()
wo_admin_setting_tabs	1 conflict	Fatal error: Cannot redeclare wo_admin_setting_tabs()
wo_api_error_setup	1 conflict	Fatal error: Cannot redeclare wo_api_error_setup()
wo_cheater_watch	1 conflict	Fatal error: Cannot redeclare wo_cheater_watch()
wo_crypt	1 conflict	Fatal error: Cannot redeclare wo_crypt()
wo_default_endpoints	1 conflict	Fatal error: Cannot redeclare wo_default_endpoints()
wo_display_settings_tabs	1 conflict	Fatal error: Cannot redeclare wo_display_settings_tabs()
wo_gen_key	1 conflict	Fatal error: Cannot redeclare wo_gen_key()
wo_get_access_token	1 conflict	Fatal error: Cannot redeclare wo_get_access_token()
wo_get_client	1 conflict	Fatal error: Cannot redeclare wo_get_client()
wo_insert_client	1 conflict	Fatal error: Cannot redeclare wo_insert_client()
wo_is_core_valid	1 conflict	Fatal error: Cannot redeclare wo_is_core_valid()
wo_is_dev	1 conflict	Fatal error: Cannot redeclare wo_is_dev()
wo_is_licensed	1 conflict	Fatal error: Cannot redeclare wo_is_licensed()
wo_is_protocol_secure	1 conflict	Fatal error: Cannot redeclare wo_is_protocol_secure()
wo_license_expiring_notice	1 conflict	Fatal error: Cannot redeclare wo_license_expiring_notice()
wo_license_information	1 conflict	Fatal error: Cannot redeclare wo_license_information()
wo_license_key	1 conflict	Fatal error: Cannot redeclare wo_license_key()
wo_load_textdomain	1 conflict	Fatal error: Cannot redeclare wo_load_textdomain()
wo_only_allow_one_access_token	1 conflict	Fatal error: Cannot redeclare wo_only_allow_one_access_token()
wo_os_is_win	1 conflict	Fatal error: Cannot redeclare wo_os_is_win()
wo_password_reset_action	1 conflict	Fatal error: Cannot redeclare wo_password_reset_action()
wo_profile_update_action	1 conflict	Fatal error: Cannot redeclare wo_profile_update_action()
wo_public_get_access_token	1 conflict	Fatal error: Cannot redeclare wo_public_get_access_token()
wo_public_insert_client	1 conflict	Fatal error: Cannot redeclare wo_public_insert_client()
wo_setting	1 conflict	Fatal error: Cannot redeclare wo_setting()
wo_types	1 conflict	Fatal error: Cannot redeclare wo_types()
wo_update_client	1 conflict	Fatal error: Cannot redeclare wo_update_client()
wp_oauth_setup_doing_oauth_login_page	1 conflict	Fatal error: Cannot redeclare wp_oauth_setup_doing_oauth_login_page()
wpo_global_cleanup_functionality	1 conflict	Fatal error: Cannot redeclare wpo_global_cleanup_functionality()
wpoauth_server_activation	1 conflict	Fatal error: Cannot redeclare wpoauth_server_activation()
wpoauth_server_deactivation	1 conflict	Fatal error: Cannot redeclare wpoauth_server_deactivation()
wpoauth_server_register_query_vars	1 conflict	Fatal error: Cannot redeclare wpoauth_server_register_query_vars()
wpoauth_server_template_redirect_intercept	1 conflict	Fatal error: Cannot redeclare wpoauth_server_template_redirect_intercept()
_wo_method_destroy	0 conflicts	Fatal error: Cannot redeclare _wo_method_destroy()
_wo_method_introspection	0 conflicts	Fatal error: Cannot redeclare _wo_method_introspection()
_wo_method_me	0 conflicts	Fatal error: Cannot redeclare _wo_method_me()
_wo_server_register_files	0 conflicts	Fatal error: Cannot redeclare _wo_server_register_files()
wo_add_client_page	0 conflicts	Fatal error: Cannot redeclare wo_add_client_page()
wo_admin_edit_client_page	0 conflicts	Fatal error: Cannot redeclare wo_admin_edit_client_page()
wo_admin_manage_clients_page	0 conflicts	Fatal error: Cannot redeclare wo_admin_manage_clients_page()
wo_get_algorithm	0 conflicts	Fatal error: Cannot redeclare wo_get_algorithm()
wo_get_server_certs	0 conflicts	Fatal error: Cannot redeclare wo_get_server_certs()
wo_has_certificates	0 conflicts	Fatal error: Cannot redeclare wo_has_certificates()
wo_public_create_access_token	0 conflicts	Fatal error: Cannot redeclare wo_public_create_access_token()
wo_public_create_client	0 conflicts	Fatal error: Cannot redeclare wo_public_create_client()
wo_public_get_clients	0 conflicts	Fatal error: Cannot redeclare wo_public_get_clients()
wo_server_options_page	0 conflicts	Fatal error: Cannot redeclare wo_server_options_page()
wo_server_register_routes	0 conflicts	Fatal error: Cannot redeclare wo_server_register_routes()
wpoauth_server_register_rewrites	0 conflicts	Fatal error: Cannot redeclare wpoauth_server_register_rewrites()

Using Freshdesk Official from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.

How to install Freshdesk Official from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install freshdesk-support

How to activate Freshdesk Official from the command line with WP-CLI

To immediately activate Freshdesk Official after WP-CLI downloads the latest version you can use the following command:

wp plugin install freshdesk-support --activate

How to reinstall Freshdesk Official from the command line with WP-CLI

To force a reinstallation of Freshdesk Official which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install freshdesk-support --force

How to update Freshdesk Official to the latest version from the command line with WP-CLI

wp plugin update freshdesk-support

How to delete Freshdesk Official from the command line with WP-CLI

wp plugin delete freshdesk-support

Where can you download earlier versions of Freshdesk Official?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of Freshdesk Official from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in Freshdesk Official

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with Freshdesk Official. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.