wpsnoop: fix Customer care plugin conflicts, errors & issues

When the plugin Customer care conflicts or throws a PHP error we hope wpsnoop can help you to fix the issue quickly.


Discover which shortcodes wp-options PHP functions database tables and files are created by Customer care, plus learn which plugins and/or themes could be in conflict with Customer care.


Troubleshooting theme and plugin conflicts is easier when you know what Customer care leaves behind after uninstalling it from a WordPress installation, there is a list down below for your convenience.

Expert advice is recommended if you are not technically proficient with PHP, MySQL etc. View support options for Customer care

Get professional support for Customer care here

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What does Customer care version 0.8.1 add to WordPress? Answers Here.

This is an automatically generated report - it is possible for Customer care to perform differently in your installation, previous versions before 0.8.1 may have created a different set of shortcodes, used different function names or could have created entirely different database tables to store settings and operate. This is not an exhaustive list but shows how version 0.8.1 of Customer care behaves when installed and removed on a clean installation of WordPress.

We have not tested individual shortcodes, features or settings of this plugin but instead have concentrated on the potential for obvious errors and conflicts which can occur, if you need help with the plugin in your local installation you can get WordPress help and support for Customer care by clicking here.

Our testing covered the free version of this plugin there may or may not be a paid version or premium version available for purchase that unlocks additional features and could behave in a slightly or very different manner.

Which new files does Customer care add to WordPress?

This section will populate with a table showing an icon, size and filepath.

Type & Path Size Conflicts
wp-content/plugins/customer-care/ 277.50kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/activation_settings.php 3.33kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/admin_page.php 26.20kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/check_date.php 20.29kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/custom_style.css 2.07kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/customer_care.php 5.23kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/dates_camouflage.js 1.71kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/email_template.php 9.99kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/holy_tagline.php 2.89kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/ 183.17kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/birthdaycake.jpg 52.95kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/checkdaycar.jpg 50.33kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/new_logo_back.png 26.57kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/new_logo_right.png 26.60kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/images/new_logo_roof.png 26.71kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/premium_access.php 1.63kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/readme_first.php 1.47kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/readme.txt 1.35kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/registration_form.php 4.59kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/shortcode_front.php 2.04kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/user_profile.php 9.28kB No known conflicts with other themes or plugins.
wp-content/plugins/customer-care/webapp_functions.php 2.28kB No known conflicts with other themes or plugins.

Which new shortcodes does Customer care add to WordPress?

ShortCode   Known Plugin or Theme conflicts
[custom_login] The custom_login shortcode has potential conflict with at least 1 other plugin or theme.
[custom_register] The custom_register shortcode doesn't have any known conflicts with other themes or plugins.

Note: We have not yet checked to see if these shortcodes work as expected in pages, posts, sidebar widgets, or when set as the page title, in content, in the excert, in menus or anywhere else within a WordPress installation. A shortcode could produce errors due to parameters added when it is used, or if the plugin is updated and the format of the shortcode has changed.

Which new database tables are created by the WordPress plugin Customer care?

Which new options are added to the wp-options table by Customer care?

Option Name   Known Conflicts
customer_care_CPT_ID The customer_care_CPT_ID option doesn't have any known conflicts with other themes or plugins.
customer_care_settings The customer_care_settings option doesn't have any known conflicts with other themes or plugins.

During use Customer care may or may not create more options depending on how the plugin is configured and depending on which other themes and plugins are active in your specific hosting environment.

What new PHP functions does Customer care declare when it is active?

Function   Conflicts Common Errors
customer_care_add_user_fields 0 conflicts Fatal error: Cannot redeclare customer_care_add_user_fields()
customer_care_buildbdemail 0 conflicts Fatal error: Cannot redeclare customer_care_buildbdemail()
customer_care_checkbox_notify_yesno_render 0 conflicts Fatal error: Cannot redeclare customer_care_checkbox_notify_yesno_render()
customer_care_contact_methods 0 conflicts Fatal error: Cannot redeclare customer_care_contact_methods()
customer_care_custom_admin_menu 0 conflicts Fatal error: Cannot redeclare customer_care_custom_admin_menu()
customer_care_custom_post_type 0 conflicts Fatal error: Cannot redeclare customer_care_custom_post_type()
customer_care_deactivate 0 conflicts Fatal error: Cannot redeclare customer_care_deactivate()
customer_care_dohourly_admin_action 0 conflicts Fatal error: Cannot redeclare customer_care_dohourly_admin_action()
customer_care_edit_admin_action 0 conflicts Fatal error: Cannot redeclare customer_care_edit_admin_action()
customer_care_edit_form_after_editor 0 conflicts Fatal error: Cannot redeclare customer_care_edit_form_after_editor()
customer_care_export_edit_admin_action 0 conflicts Fatal error: Cannot redeclare customer_care_export_edit_admin_action()
customer_care_get_lyric 0 conflicts Fatal error: Cannot redeclare customer_care_get_lyric()
customer_care_getunsubscribe 0 conflicts Fatal error: Cannot redeclare customer_care_getunsubscribe()
customer_care_hide_publishing_actions 0 conflicts Fatal error: Cannot redeclare customer_care_hide_publishing_actions()
customer_care_hourly 0 conflicts Fatal error: Cannot redeclare customer_care_hourly()
customer_care_install 0 conflicts Fatal error: Cannot redeclare customer_care_install()
customer_care_load_plugin_textdomain 0 conflicts Fatal error: Cannot redeclare customer_care_load_plugin_textdomain()
customer_care_login_customize 0 conflicts Fatal error: Cannot redeclare customer_care_login_customize()
customer_care_login_logo 0 conflicts Fatal error: Cannot redeclare customer_care_login_logo()
customer_care_modify_contact_methods 0 conflicts Fatal error: Cannot redeclare customer_care_modify_contact_methods()
customer_care_options_page 0 conflicts Fatal error: Cannot redeclare customer_care_options_page()
customer_care_plugin_action_links 0 conflicts Fatal error: Cannot redeclare customer_care_plugin_action_links()
customer_care_plugin_links 0 conflicts Fatal error: Cannot redeclare customer_care_plugin_links()
customer_care_plugin_page_settings_link 0 conflicts Fatal error: Cannot redeclare customer_care_plugin_page_settings_link()
customer_care_processemail 0 conflicts Fatal error: Cannot redeclare customer_care_processemail()
customer_care_register_customize 0 conflicts Fatal error: Cannot redeclare customer_care_register_customize()
customer_care_register_form 0 conflicts Fatal error: Cannot redeclare customer_care_register_form()
customer_care_register_plugin_links 0 conflicts Fatal error: Cannot redeclare customer_care_register_plugin_links()
customer_care_registration_errors 0 conflicts Fatal error: Cannot redeclare customer_care_registration_errors()
customer_care_sanitize 0 conflicts Fatal error: Cannot redeclare customer_care_sanitize()
customer_care_save_user_fields 0 conflicts Fatal error: Cannot redeclare customer_care_save_user_fields()
customer_care_sendnotification 0 conflicts Fatal error: Cannot redeclare customer_care_sendnotification()
customer_care_settings_init 0 conflicts Fatal error: Cannot redeclare customer_care_settings_init()
customer_care_settings_section_callback 0 conflicts Fatal error: Cannot redeclare customer_care_settings_section_callback()
customer_care_settings_section_from_callback 0 conflicts Fatal error: Cannot redeclare customer_care_settings_section_from_callback()
customer_care_settings_section_notify_callback 0 conflicts Fatal error: Cannot redeclare customer_care_settings_section_notify_callback()
customer_care_smtp_plugin_active 0 conflicts Fatal error: Cannot redeclare customer_care_smtp_plugin_active()
customer_care_tagline_alteration 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_alteration()
customer_care_tagline_alteration_mode_render 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_alteration_mode_render()
customer_care_tagline_sanitize 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_sanitize()
customer_care_tagline_settings_admin_action 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_settings_admin_action()
customer_care_tagline_settings_init 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_settings_init()
customer_care_tagline_settings_section_callback 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_settings_section_callback()
customer_care_tagline_styling 0 conflicts Fatal error: Cannot redeclare customer_care_tagline_styling()
customer_care_test_admin_action 0 conflicts Fatal error: Cannot redeclare customer_care_test_admin_action()
customer_care_text_field_from_email_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_from_email_render()
customer_care_text_field_from_name_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_from_name_render()
customer_care_text_field_hour_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_hour_render()
customer_care_text_field_notify_email_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_notify_email_render()
customer_care_text_field_test_email_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_test_email_render()
customer_care_text_field_test_name_render 0 conflicts Fatal error: Cannot redeclare customer_care_text_field_test_name_render()
customer_care_uninstall 0 conflicts Fatal error: Cannot redeclare customer_care_uninstall()
customer_care_user_register 0 conflicts Fatal error: Cannot redeclare customer_care_user_register()
customer_care_write_log 0 conflicts Fatal error: Cannot redeclare customer_care_write_log()
premium_access 0 conflicts Fatal error: Cannot redeclare premium_access()

Using Customer care from the command line with WP-CLI

The following commands are provided for convenience and should only be used if you understand how WP-CLI works. These commands refer to a single WordPress instance and may need to be modified if you are working with a Multisite installation.


How to install Customer care from the command line with WP-CLI

Navigate to the root of your WordPress installation and type the following command:

wp plugin install customer-care


How to activate Customer care from the command line with WP-CLI

To immediately activate Customer care after WP-CLI downloads the latest version you can use the following command:

wp plugin install customer-care --activate


How to reinstall Customer care from the command line with WP-CLI

To force a reinstallation of Customer care which overwrites the current plugin without asking for confirmation you can use the following command:

wp plugin install customer-care --force


How to update Customer care to the latest version from the command line with WP-CLI

wp plugin update customer-care


How to delete Customer care from the command line with WP-CLI

wp plugin delete customer-care

Where can you download earlier versions of Customer care?

Whenever possible you should use the latest version of plugins and themes, however if you have recently updated and discovered that you need to install an earlier version you may be able to download other versions of Customer care from the WordPress repository by visiting this link.

Please note that installing earlier versions of a theme or plugin is not generally a recommended course of action for most users and could re-introduce security, stability or other issues in Customer care

About our testing enviroment

Tests were conducted using Apache 2.4.29, PHP 7.2 on Ubuntu 18.04, MySQL 5.7.33 and WordPress 5.9

It is very possible that different versions of PHP such as PHP 8.0, PHP 7.4, or PHP 7.3 could behave differently with Customer care. Different versions of WordPress could implement the features of this plugin in slightly different ways as well.